A Guide to the Vehicle Delivery Process: What to Expect As We Get Closer to Delivery

Preparing for your vehicle delivery is a crucial step often overlooked, yet it greatly simplifies the entire process. While there is a lot of emphasis on preparing your car for pickup, the importance of being ready for its delivery is just as significant. This guide is designed to walk you through the necessary preparations for receiving your vehicle, offering a detailed, step-by-step breakdown of our delivery process and some tips and advice. Understanding each phase and what is expected of you can ensure a smooth and hassle-free delivery experience.

Preparing for Your Vehicle Delivery

The best part of the transport experience is finally receiving your vehicle. We firmly believe that preparation and effective communication are key to ensuring a smooth and satisfactory delivery process.

We understand that circumstances can change unexpectedly, and we are fully prepared to adapt to any alterations or preferences you might have, provided we receive sufficient notice.However, please keep in mind that all schedules provided are approximate. We make every effort to adhere to these timelines, but unforeseen circumstances can sometimes cause slight deviations. By staying informed and in touch, we can work together to make the delivery of your vehicle a seamless and exciting experience.

Our Delivery Process Step By Step

  1. Advance Notification: Receive a notification one day in advance, including an approximate window for the delivery of your vehicle.
  2. Coordinate Alternate Location: In case the delivery truck cannot access the initial location, discuss and arrange an alternative delivery spot.
  3. Day of Delivery Confirmation: On the delivery day, you will receive a confirmation of the delivery ETA (Estimated Time of Arrival).
  4. Pre-Arrival Call: Expect a call from us approximately one hour before the vehicle’s arrival to ensure readiness.
  5. Vehicle Inspection with Driver: Conduct a detailed inspection of the vehicle together with the driver upon arrival.
  6. Documentation Signing: Sign the bill of lading and the inspection report to acknowledge the condition of the vehicle and the completion of delivery.
  7. Balance Settlement: If there is any remaining balance, it will be collected at this point.
  8. Vehicle Acceptance: Finally, accept the delivery of your vehicle, completing the process.

Tips and Advice for a Smooth Vehicle Delivery

Here are essential tips and advice to guide you through the vehicle delivery process.

Choose Reputable Transporters and Make Your Decision

Research a reputable vehicle transport company with positive reviews and a solid track record. Focus on service quality. Don’t hesitate to ask detailed questions about the process and coverage.

Conduct an Insurance Check

Confirm the details of your insurance coverage with the transporter. Check with your car insurance company. See if your policy covers long-distance transportation.

Opt for Daytime Delivery

Arrange for your vehicle to be delivered during daylight hours. This allows for a more practical vehicle inspection for any damages upon arrival.

Take Photographic Evidence

Document the condition of your vehicle before and after delivery with detailed photographs. The photos are very valuable. They can help address discrepancies or damages.

Ensure Receipt and Payment Confirmation

Always receive a receipt or confirmation for your payment. This documentation is crucial for any post-delivery queries or disputes.

Know How to File a Claim

Promptly file a claim with the transport company for any transit damage encountered. To prove your claim, include the required documents: Bill of Lading and photos.